Lawsuit threatened against AT&T over slow Internet speeds in low-income Cleveland neighborhoods | cleveland.com – The law firm, Parks Crump, notified the telecommunications company of its intent to file a lawsuit in a letter sent Monday to AT&T’s most senior officials. The attorney who signed the letter, Daryl Parks, said a lawsuit would be filed if he and the company could not reach a resolution.
The law firm claims that AT&T customers in some of Cleveland’s lowest income neighborhoods – Hough, Glenville and Stockyards, for example – have been without AT&T Internet speeds of more than 3 megabits per second (mbps) for about 10 years, according to the letter.
The National Digital Inclusion Alliance (NDIA), alongside an organization called Connect Your Community (CYC), published a report on these findings in March 2017. The report was done as a “part of a six-month effort that began when CYC and NDIA learned that residents of many Cleveland neighborhoods were being declared ineligible for AT&T’s ‘Access’ discount rate program, solely because they couldn’t get AT&T connections at the 3 mbps download speed that was then the program’s minimum requirement,” the letter states.